Logo 1385 Triad Center Dr
St. Peters, MO 63376
(636) 441-3420, 1(800) 737-9246


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Frequently Asked Questions

1.) If I need help or have a question, how can I contact Software To Go?
Call us! We have two local phone numbers as well as a toll free phone number.
636-441-3420
314-727-3420
800-737-9246
OR
Email us with your question at info@software-to-go.com
OR
Stop by our store (hours are 10 to 8 Monday – Friday, 10 to 6 Saturday) at
1385 Triad Center Dr.
St. Peters, MO 63376

For More information check out our Contact Us page

2.) Is Software To Go just a software sales store?
NO!
Software To Go is a full-service computer store which is committed to excellent customer service and support.

Founded in 1983, Software To Go has gone through many changes along with our industry and our clients.  Customers world-wide have come to know Software To Go, as the one place they can count on for excellent service and dependable support for all their computing needs.

Software To Go provides brand name hardware, software, peripherals, accessories, supplies and services.  Software To Go is unique to St. Louis, because we know the products we sell in-depth, and can offer consulting and support long after the customer makes a purchase.

Software To Go is the choice for many major corporations and local businesses in the St. Louis area, as well as other cities in America.  Software To Go offers accounting software consultation and demonstrations, network advice and installation, a top-notch service department that offers on-site and in-house service calls and a dedicated corporate sales department which specializes in the needs of the corporate world.

Our Industrial Electronics Division provide logistics and supply chain services for aerospace, defense and industrial clients. Our emphasis is on keeping obsolete or EOL products available for line-of-business and specialty equipment.

Software To Go is committed to providing the best possible service and support to our customers and the community, we look forward to helping you or your business meet the challenges of using technology to increase productivity and profits.

For More information click our Products page

3.) How long does it take to fix my computer?
Software To Go’s Service Department can get your computer back to you in two or three days. Unlike the ‘big box’ stores, we perform our service work in-house. This means your computer isn’t shipped away to ‘headquarters’ and worked on by somebody you'll never meet.

We perform all repairs in our own Service Department and it is generally done by the same person you talked to when you brought your computer in. Your questions or special requests are usually addressed by the same person who performs the work.

4.) How much does it cost to fix my computer?
That depends on the problem and if parts need to be replaced.

Our "in-house" shop rate is $99/hour. We guarantee our work for 30 days. All parts are fully covered by the manufacturers warranty as well.

If the price to repair or clean up your computer exceeds its value, we won’t waste your money. We will explain what is wrong, what needs to be done to fix it, why it won’t be worth your investment and suggest an alternate plan to resolve your issue.

For More information check out our Services page

5.) How many locations do you have?
Just one.

We moved to St. Peters, MO in 2006 years after more than 23 years in Clayton, MO.

From our beginnings with three retail locations serving just the needs of metro St. Louis, our reach expanded with both remote and on-site services now available Nationwide, all from our St. Peters, Missouri headquarters.

6.) We need computer network help, but not all the time. Can you help?
Yes!

Software To Go specializes in small businesses requiring part-time support for computer and network problems.

After a free assessment of your network issues, we will work with you to best serve your business needs. Understanding how your business operates enables Software To Go to intelligently advise the best, most economical solution to keep your business growing.